Service

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What we offer

Implementation of a comprehensive system with all associated hardware and software.

Available 24/7
SERVICE OF SERVER AND COMMUNICATION EQUIPMENT

Available 24/7

We have the knowledge necessary for the support and repair of hardware and software from different manufacturers. We fix errors on the servers, disk subsystems, networks, archival and back-up units and desktop software.

SERVICE OF DESK EQUIPMENT

We repair and improve

We service desktops, notebooks, printers, monitors and other equipment. In addition to the service we can also improve your computer's performance without hardware upgrades.

We repair and improve
Support contracts

By signing a support contract, we ensure that in the case of defects you get priority treatment, a guaranteed response time and eliminating of errors outside of working hours (at night, weekends, and holidays).
We service equipment at the client's location or at our company.

A wide range of support services

Hewlett Packard Enterprise

One of our most important partners is also Hewlett Packard Enterprise. As their Service One Gold Partner, we offer and perform a wide range of maintenance services in a form of HPE support contracts both in terms of hardware server equipment as well as high availability equipment. The basic form of this type of services are package services: HPE Packed Support Services and contract services HPE Contractual Support Services.

Hewlett Packard Enterprise
REMOTE ASSISTANCE

Let professionals handle your problems

Remote assistance enables employees of LANCom to connect to a customer's computer via an Internet connection and help them solve their problem.
For remote assistance call a service technician and follow the instructions.

tehnika@lancom.si
servis@lancom.si

+386 2 33 00 200

A statement of concern for the safety of data

LANCom d.o.o. is committed to protect data acquired by remote access to the client's system.

LANCom d.o.o. uses customer data obtained through remote access exclusively for the provision and additional support. LANCom d.o.o. shall in no event be liable for any direct or indirect damages that may arise due to unforeseen circumstances or data loss as a result of the implementation of remote assistance.

If you agree with the statement of concern for the safety of data, join a session.

Download program to access remote assistance